Richard has worked in different areas of the BPO industry for 4 years now. He initially began as a customer service representative, and became a trainer shortly after. He has had multiple experiences in handling teams of up to 50 people, from training each of them to be exemplary customer service providers, to supervising the quality of work they produce, all while ensuring that they are well taken cared of.

Now, he is a dedicated Account Manager here at HireBiz who continually upholds the same notable work ethic towards both our clients and the people he leads. By maintaining thorough communication on both ends, he ensures that all concerns that need to be addressed are met accordingly.